F. A. Q.

Frequently asked questions

Spotify and iTunes are intended exclusively for private use; use in businesses would be illegal and is not licensed by these providers. sonicsense, on the other hand, is fully licensed for use in businesses.

sonicsensePRO and sonicEASY are PLUG&PLAY systems and are easy to install and operate. Connecting to the Internet requires no special expertise. If your company uses firewalls or fixed IP addresses, our free telephone support will assist you and the necessary settings can be made in no time at all.

All sonicsense products also work without an existing Internet connection. All programs, set functions and playlists continue to work constantly. An Internet connection is only required for program commands and loading music or software updates.

With the sonicEASY streaming system, the continuation of the music during an Internet outage depends on the hardware you have installed for playback. Streaming players, such as the player available from sonicEASY for the duration of the subscription without a monthly fee, have an internal music memory that will continue to play your program even if your Internet connection is interrupted.

Customers receive our sonicRemote control program (Mac and PC compatible) free of charge and can access all the control options of their system and control the running program from anywhere in the world. Of course, this requires an Internet connection and the individual access data, as only authorized users can access your music and time schedules, and misuse by unauthorized persons is impossible.

Of course, our technical experts are available to answer any questions you may have about technical installation or operation - just send us an email or give us a call!

sonicEASY is a streaming music service. You will receive the addresses of your music programs (Internet URLs) after taking out your subscription. You can simply enter these addresses in any device that has its own Internet reception, i.e. a smart phone, a PC, a laptop or music players that enable streaming reception, e.g. SONOS, BOSE, SONY etc. In your streaming player, you can control the individual music programs and make all playback settings.

For example, if you run a seasonal market stand, a mobile café, a fairground ride or a Christmas stand, the simplest solution is to receive the music via your smart phone and connect it to your music system. As sonicEASY delivers completely GEMA/-AKM/SUISA-free music, you do not pay any fees to these collecting societies.

The sonicsense team has 37 years of in-depth experience in music composition and production for movies, TV series, TV films, commercials, exhibitions and events. The control of emotions through music and sound is the top expertise of the sonicsense team. This wealth of experience is what makes the programs we curate so unique.

In addition, the very large GEMA/ AKM/ SUISA-free music catalog (Premium Royalty Free) is only available in this selection exclusively at sonicsense. Here, original songs are licensed worldwide, at sonicsense this music does not come "out of the can" either.

sonicsense offers approx. 170 GEMA/ AKM/ SUISA-required channels of various music and sound styles and 33 GEMA/ AKM/ SIUSA-free music and sound channels. As our customer, you can freely bundle the channels and assign them to different audio outputs so that you can freely decide to exclude certain or all of your areas from GEMA payment.

The sonicEASY music service, on the other hand, is 100% GEMA/AKM and SUISA-free.

The quality of our royalty-free music and sound channels within sonicPRO and sonicEASY is in no way inferior to the other channels, as we license original titles directly from international artists for this offer, which remain subject to GEMA/ AKM/SUISA for other types of use. Sound channels with special atmospheres such as sea, forest, jungle, birds etc. are always GEMA/ AKM-free.

For the optimum music selection and channel settings, we recommend an individual music consultation with our specialists.

We offer our customers a comprehensive GEMA check and can also take care of the entire GEMA administration, including license payments, on request. You save yourself tough and lengthy negotiations with your collecting society (GEMA), even when it comes to annoying demands for additional payments, and save yourself a lot of work and the possibly annoying visits of field staff.

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