Privacy Policy

The operator of the website www.sonicsense.de is Audio Factory Media GmbH, Borselstraße 18, 22765 Hamburg, Germany. When you visit our website or subscribe to our newsletter, various data is collected, processed and used. This may involve personal data, i.e. individual information about personal or factual circumstances of a specific or identifiable natural person. This includes, for example, the name, address, e-mail address, telephone number or date of birth of a person.

With this data protection declaration, we will first provide you with information on how to contact us as a responsible body (section 1). We also inform you about the personal data that we collect, process or use, and for what purposes (paragraphs 2 and 3). We also inform you about our data security measures (section 4) and the rights to which you are entitled regarding the collection, processing and use of your personal data (sections 5 and 6).

A change to this data protection declaration may be necessary, for example, due to a further development of our website or due to changes in the legal or regulatory requirements. The current version of the data protection declaration can be accessed at www.sonicsense.de. You can also print out and save the data protection via your Internet browser.

Responsible party and contact details within the meaning of data protection law.

Audio Factory Media GmbH
Managing Directors & contact
Martina Hofmann, Michel Sturiale
Borselstraße 18 - 22765 Hamburg
Phone: 0049 – 40 – 557006-0
Fax: 0049 – 40 – 557006-70
Email: contact@audiofactory.de
Web: www.audiofactory.de

VAT ID DE 118599216
Member of the Chamber Of Commerce Hamburg, HRB 40820
Tax ID.: 41 / 704 / 04101

Definitions

In dieser Datenschutzerklärung werden in der Regel die offiziellen Begriffe der Datenschutzgrundverordnung (DSGVO)verwendet. Die offiziellen Begriffsbestimmungen werden in Art. 4 DSGVO erläutert. Please note: Link leads to German text information.

Access to and storage of information in terminal equipment

By using our website, information (e.g. IP address) may be accessed or stored (e.g. cookies) in your terminal equipment. This access or storage may involve further processing of personal data within the meaning of the GDPR.

In cases where such access to information or such storage of information is absolutely necessary for the technically error-free provision of our services, this is done on the basis of Section 25 (1) Sentence 1, (2) No. 2 TTDSG.

In cases where such a process serves other purposes (e.g. the needs-based design of our website), it will only be carried out on the basis of Section 25 (1) TTDSG with your consent in accordance with Article 6 (1) a DSGVO. The consent can be revoked at any time for the future. The requirements of the DSGVO and the Federal Data Protection Act (BDSG) apply to the processing of your personal data.

For more information on the processing of your personal data and the relevant legal bases in this context, please refer to the following sections on the specific processing activities on our website.

Webhosting

This website is hosted by an external service provider (Hetzner Online GmbH). The hosting of this website takes place in Gunzenhausen, Germany. Personal data collected on this website is stored on the hoster's servers. This may include IP addresses, contact requests, meta and communication data, website accesses and other data generated via a website.

We collect the listed data in order to be able to guarantee a smooth connection setup of the website and a technically error-free provision of our services. The processing of this data is absolutely necessary to provide you with the website. The legal basis for the processing of the data is our legitimate interest in the correct presentation and functionality of our website in accordance with Art. 6 para. 1 lit. f DSGVO.

We have concluded an order processing contract with our provider in accordance with the requirements of Art. 28 DSGVO, in which we oblige him to protect our customers' data and not to pass it on to third parties.

Server log files

When you call up our websites, it is technically necessary for data to be transmitted to our web server via your Internet browser. The following data is recorded during an ongoing connection for communication between your internet browser and our web server:

Date and time of the request
Name of the requested file
Page from which the file was requested
Access status
Web browser and operating system used
(Complete) IP address of the requesting computer
Amount of data transferred

We collect the listed data in order to ensure a smooth connection to the website and to enable users to use our website comfortably. In addition, the log file is used to evaluate system security and stability as well as for administrative purposes. The legal basis for the temporary storage of the data or log files is Art. 6 Paragraph 1 lit. f GDPR. Please note: Link leads to German text information.

For reasons of technical security, in particular to prevent attempts to attack our web server, we store this data for a short time. Based on this data, it is not possible for us to draw conclusions about individual persons. After seven days at the latest, the data is anonymized by shortening the IP address at domain level, so that it is no longer possible to establish a reference to the individual user. The data may also be processed anonymously for statistical purposes. A storage of this data together with other personal data of the user, a comparison with other databases or a transfer to third parties does not take place at any time.

Cookies

Our website uses so-called "cookies". Cookies are small text files that are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or they are automatically deleted by your web browser.

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping basket function or language settings). Other cookies are used to evaluate user behaviour or display advertising.

The processing of data through the use of strictly necessary cookies is based on a legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR in the technically error-free provision of our services. For details on the processing purposes and legitimate interests, please refer to the information on the specific data processing.

The processing of personal data through the use of other cookies is based on consent in accordance with Art. 6 para. 1 lit. a GDPR. Consent can be revoked at any time for the future. If such cookies are used for analysis and optimisation purposes, we will inform you about this separately in this privacy policy and obtain your consent in accordance with Art. 6 para. 1 lit. a GDPR.

You can set your browser so that you

be informed about the setting of cookies,
Only allow cookies in individual cases,
exclude the acceptance of cookies for certain cases or in general,
activate the automatic deletion of cookies when the browser is closed.

The cookie settings can be managed for the respective browsers under the following links:

You can also manage cookies from many companies and functions that are used for advertising individually. To do this, use the corresponding user tools, available at https://www.aboutads.info/choices/ or https://www.youronlinechoices.com/uk/your-ad-choices

Most browsers also offer a so-called "do-not-track function".If this function is activated, the respective browser informs advertising networks, websites and applications that you do not wish to be "tracked" for the purpose of behaviour-based advertising and the like.

Information and instructions on how to edit this function can be found under the following links, depending on your browser provider:

You can also prevent scripts from loading by default. "NoScript" only allows the execution of JavaScripts, Java and other plug-ins on trusted domains of your choice. Information and instructions on how to edit this function can be obtained from the provider of your browser (e.g. for Mozilla Firefox at: https://addons.mozilla.org/de/firefox/addon/noscript/).

Please note that the functionality of our website may be restricted if cookies are deactivated.

Change cookie settings

You can revoke or change your cookie settings at any time. To do this, call up the cookie settings again using our integrated thumbprint. You can find this at any time at the bottom left of the website.

Web form for requesting quotations

Web forms are provided on our website which you can use to contact us to request a free quote for our services by e-mail and telephone. The transmission of personal data via the web form is exclusively encrypted. If you use this option, the data entered in the input mask will be transmitted to us and stored. These data are First name, surname, e-mail address, telephone number and a text that you can freely enter. The following data is also stored at the time the message is sent: Date and time.

No data will be passed on to third parties in this context. The data is processed exclusively within the scope of the stated purpose - to send an offer and to contact you by telephone. The legal basis for the processing of data transmitted in the course of sending an e-mail is the implementation of pre-contractual measures or a contract pursuant to Art. 6 para. 1 lit. b GDPR or your consent given to us pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR.

Your personal data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected. The personal data collected to obtain an offer will be deleted as soon as the offer has been sent and a timely telephone or email contact with you has taken place or was unsuccessful. Continued processing will only take place if it is necessary in the context of the initiation and execution of a contract or for the fulfilment of contractual purposes or if you have given us your consent. You can revoke your consent at any time for the future.

Contact form and contact by e-mail

If you send us enquiries via the contact form or e-mail, your details from the enquiry form or your e-mail, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. It is necessary to provide an e-mail address for contact purposes; providing your name and telephone number is voluntary. We will never pass on this data without your consent. The legal basis for processing the data is our legitimate interest in responding to your enquiry in accordance with Art. 6 para. 1 lit. f GDPR and, if applicable, Art. 6 para. 1 lit. b GDPR if your enquiry is aimed at concluding a contract. Your data will be deleted after final processing of your enquiry, provided that there are no statutory retention obligations to the contrary. In the case of Art. 6 para. 1 lit. f GDPR, you can object to the processing of your personal data at any time.

Web form for sending applications

If you apply to us via our web form, which is online for a limited period of time, we collect personal data. This includes in particular your contact details (such as first name, surname, name affixes, private address, (mobile) telephone number, email address) as well as other data you provide about your background (e.g. CV, qualifications and degrees, professional experience) and your person (e.g. cover letter, personal interests). This may also include special categories of personal data (e.g. details of a severe disability). Your personal data is generally collected directly from you as part of the application process and encrypted during electronic transmission. The data originates from the application form to be completed online and from the uploaded files.

The data processing serves to initiate an employment relationship. The primary legal basis for this is Section 26 (1) BDSG. In addition, consent pursuant to Art. 6 para. 1 lit. a, 7 GDPR in conjunction with Section 26 para. 2 BDSG can be used as a data protection authorisation provision. If the processing of your data is based on consent, you have the right to withdraw your consent at any time with effect for the future.

Within our company, only those persons and departments (e.g. Human Resources) have access to your personal data that absolutely need it to carry out the application process or to fulfil our legal obligations. If necessary, your application will be forwarded to the responsible person for review. Under no circumstances will your personal data be passed on to third parties without authorisation.

Your data relating to an application for a specific job advertisement will be stored and processed by us during the ongoing application process. After completion of the application process (e.g. in the form of an acceptance or rejection), the application process including all personal data will be deleted from the system six months after completion of the application process. In the event of an acceptance, we reserve the right to keep your application for longer if the start date is more than six months in the future.

If you would like to receive the newsletter offered on the website with regular information about our offers and products, we require your e-mail address as mandatory information. Additional data is provided in order to be able to address you personally in the newsletter and/or to identify you if you wish to exercise your rights as a data subject.
We use the so-called double opt-in procedure to send the newsletter. This means that we will only send you our newsletter by e-mail if you have expressly confirmed to us that you consent to the sending of newsletters. In the first step, you will receive an e-mail with a link that you can use to confirm that you, as the owner of the corresponding e-mail address, wish to receive future newsletters. By confirming, you give us your consent in accordance with Art. 6 para. 1 lit. a GDPR that we may use your personal data for the purpose of sending the desired newsletter.

When you register for the newsletter, in addition to the e-mail address required for sending the newsletter, we store the IP address you used to register for the newsletter as well as the date and time of registration and confirmation in order to be able to trace possible misuse at a later date. You can unsubscribe from the newsletter at any time via the link included in every newsletter or by sending an email to the controller named above. After cancellation, your e-mail address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to the continued use of the data collected or the continued processing is otherwise permitted by law.

Our e-mail newsletters are sent via the technical service provider The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE
Suite 5000 Atlanta, GA 30308 USA ("MailChimp"), to whom we pass on the data you provided when registering for the newsletter. This transfer takes place in accordance with Art. 6 para. 1 lit. f GDPR and serves our legitimate interest in the use of an effective, secure and user-friendly newsletter system.

MailChimp uses this information to send and statistically analyse the newsletter on our behalf. For the analysis, the emails sent contain so-called web beacons or tracking pixels, which are one-pixel image files that are stored on our website. This allows us to determine whether a newsletter message has been opened and which links have been clicked on. Conversion tracking can also be used to analyse whether a predefined action (e.g. purchase of a product on our website) has taken place after clicking on the link in the newsletter. Technical information is also collected (e.g. time of access, IP address, browser type and operating system). The data is collected exclusively in pseudonymised form and is not linked to your other personal data; direct personal identification is excluded. This data is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of the recipients.

If you wish to object to data analysis for statistical evaluation purposes, you must unsubscribe from the newsletter.

Since personal data may be transferred to the USA, further protective mechanisms are required to ensure the level of data protection required by the GDPR. To ensure this, we have agreed standard data protection clauses with the provider in accordance with Art. 46 para. 2 lit. c GDPR. These oblige the recipient of the data in the USA to process the data in accordance with the level of protection in Europe. We assess whether the conclusion of standard contractual clauses is sufficient or whether additional measures are required in accordance with the "Schrems II" decision of the European Court of Justice as part of an ongoing review and, if necessary, ensure an adequate level of data protection through further measures.

Google Analytics & Google Optimise

Our website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Analytics uses so-called cookies.

On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

We only use Google Analytics with activated IP anonymisation. This means that the IP address of users is truncated.

In addition, the web analysis and optimisation service "Google Optimize" is used on our website. We use the Google Optimize service to increase the attractiveness, content and functionality of our website by displaying new functions and content to a percentage of our users and statistically analysing the change in usage. Google Optimize uses cookies that enable us to optimise and analyse your use of our website. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

The processing of Google Analytics and Optimize is carried out in accordance with Art. 6 para. 1 lit. a GDPR on the basis of your consent. We have concluded an order processing contract with the service provider in which we oblige them to protect our customers' data and not to pass it on to third parties.

As personal data is transferred to the USA, further protective mechanisms are required to ensure the level of data protection required by the GDPR. To ensure this, we have agreed standard data protection clauses with the provider in accordance with Art. 46 para. 2 lit. c GDPR. These oblige the recipient of the data in the USA to process the data in accordance with the level of protection in Europe. In cases where this cannot be ensured even by this contractual extension, we endeavour to obtain additional regulations and assurances from the recipient in the USA.

The Google Analytics terms of use and information on data protection can be accessed via the following links: https://marketingplatform.google.com/about/analytics/terms/de/ and under https://www.google.de/intl/de/policies/.

The data is deleted as soon as it is no longer required to fulfil the purpose for which it was collected. Data at user and event level that is linked to cookies, user identifiers (e.g. user ID) and advertising IDs is deleted no later than 14 months after it is collected.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the URL https://tools.google.com/dlpage/gaoptout?hl=de download and install the available browser plug-in.

Information on how Google Analytics handles user data can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

Google Tag Manager

This website uses the Google Tag Manager of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). This service allows website tags to be managed via an interface. The Google Tag Manager only implements tags. This means that no cookies are used and only the user's IP address is transmitted to Google to establish a connection. The Google Tag Manager triggers other tags, which in turn may collect data. However, the Google Tag Manager does not access this data. If deactivation has been carried out at domain or cookie level, it will remain in place for all tracking tags if they are implemented with Google Tag Manager.

We use Google Tag Manager on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR.

As the IP address is transferred to Google in the USA, further protective mechanisms are required to ensure the level of data protection required by the GDPR. To ensure this, we have agreed standard data protection clauses with the provider in accordance with Art. 46 para. 2 lit. c GDPR. These oblige the recipient of the data in the USA to process the data in accordance with the level of protection in Europe. In cases where this cannot be ensured even by this contractual extension, we endeavour to obtain additional regulations and assurances from the recipient in the USA.

Chat function (HubSpot)

This website uses a live chat for a limited time at irregular intervals to ensure the best possible user experience. To answer live enquiries, your chat name (first name and surname) and the chat content you have communicated are collected and stored for the duration of the chat.

We only collect your e-mail address and telephone number if you provide them to us voluntarily so that we can contact you subsequently.

Cookies are used to operate the chat function. Cookies are small text files that are stored locally in the cache of the website visitor's Internet browser. Cookies make it possible to recognise the visitor's Internet browser in order to distinguish between individual users of the chat function on our website. The information generated by the cookies about your use of this website (including your IP address) is transmitted to a server of the chat service provider and stored there.

The legal basis for the processing of the data is Art. 6 para. 1 lit. a GDPR if the user has given consent. If the chat history is aimed at the conclusion of a contract, the additional legal basis is Art. 6 para. 1 lit. b GDPR for processing for the fulfilment of a contract or for the implementation of pre-contractual measures.

The data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected. The chat and your specified chat name will be deleted immediately as soon as we or you have ended the chat conversation.

In order to avoid the storage of cookies, you can set your Internet browser so that no more cookies can be stored on your computer in the future or cookies that have already been stored are deleted. However, switching off all cookies may mean that the chat function on our website can no longer be used.

If consent has been given, the user has the option to withdraw their consent to the processing of personal data at any time. In such a case, the conversation cannot be continued.

We use the service provider LiveChat, Inc, 101 Arch Street, 8th Floor, Boston MA 02110, United States of America.

Since personal data may be transferred to the USA, we will obtain your consent to the data transfer to the USA in advance (Art. 49 para. 1 sentence 1 letter a GDPR). There is currently no adequacy decision by the EU Commission for the USA, i.e. no data protection level corresponding to EU standards can be guaranteed. This may result in risks such as access to data by the authorities and difficulties in enforcing your rights as a data subject. We have agreed standard data protection clauses with the provider in accordance with Art. 46 para. 2 lit. c GDPR. These oblige the recipient of the data in the USA to process the data in accordance with the level of protection in Europe. We assess whether the conclusion of standard contractual clauses is sufficient or whether additional measures are required in accordance with the "Schrems II" decision of the European Court of Justice as part of an ongoing review and, if necessary, ensure an adequate level of data protection through further measures.

Social media links

Social networks (Facebook, Twitter, LinkedIn, XING and Instagram) are, if published, only integrated on our website as a link to the corresponding services. After clicking on the integrated text/image link, you will be redirected to the page of the respective provider. User information is only transferred to the respective provider after you have been forwarded. For information on the handling of your personal data when using these websites, please refer to the respective privacy policies of the providers you use.

Data transfer and recipients

Your personal data will not be transferred to third parties unless

if we have explicitly indicated this in the description of the respective data processing,
if you have given your express consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR,
the disclosure pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR is necessary for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
in the event that there is a legal obligation for the disclosure pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR and
insofar as this is necessary for the processing of contractual relationships with you in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR.

We also use external service providers, which we have carefully selected and commissioned in writing, for the processing of our services under certain circumstances and as required. They are bound by our instructions and are regularly monitored by us. If necessary, we have concluded order processing contracts with them in accordance with Art. 28 GDPR. These service providers are responsible for web hosting, sending e-mails and maintaining and servicing our IT systems, etc. The service providers will not pass this data on to third parties.

Duration of storage of personal data

The duration of the storage of personal data is based on the relevant statutory retention periods (e.g. from commercial law and tax law). After expiry of the respective period, the corresponding data is routinely deleted. If data is required for contract fulfilment or contract initiation or if we have a legitimate interest in further storage, the data will be deleted if it is no longer required for these purposes or if you exercise your right of revocation or objection.

Your rights

Below you will find information on the data subject rights that the applicable data protection law grants you vis-à-vis the controller with regard to the processing of your personal data:

The right, in accordance with Art. 15 GDPR to request information about your personal data processed by us. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information about its details.

The right, in accordance with Art. 16 GDPR to demand the immediate correction of incorrect or incomplete personal data stored by us.

The right, in accordance with Art. 17 GDPR to demand the erasure of your personal data stored by us, unless the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims.

The right, in accordance with Art. 18 GDPR to demand the restriction of the processing of your personal data insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you refuse to delete it and we no longer need the data, but you need it for the assertion, exercise or defence of legal claims or you have objected to processing in accordance with Art. 6 para. 1 lit. f GDPR. Art. 21 GDPR have objected to the processing.

You have the right to information in accordance with Art. 19 GDPRif you have asserted the right to rectification, erasure or restriction of processing against the controller. The controller is obliged to communicate any rectification or erasure of personal data or restriction of processing to each recipient to whom the personal data have been disclosed, unless this proves impossible or involves disproportionate effort. You have the right to be informed about these recipients.

Right to data portability according to Art. 20 GDPRYou have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller, where technically feasible

You have the right, in accordance with Art. 77 GDPR to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of the federal state in which our registered office is located or, if applicable, that of your usual place of residence or workplace.

Right to revoke consents granted in accordance with Art. 7 para. 3 GDPRYou have the right to revoke your consent to the processing of data at any time with effect for the future. In the event of revocation, we will delete the data concerned immediately, unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Right of objection

If your personal data is processed by us on the basis of legitimate interests in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, insofar as this is done for reasons arising from your particular situation. Insofar as the objection is directed against the processing of personal data for the purpose of direct marketing, you have a general right of objection without the requirement to specify a particular situation.

If you wish to exercise your right of cancellation or objection, simply send an e-mail to admin@audiofactory.de

External links

Where links are provided to other websites, we have neither influence nor control over the linked content and the data protection provisions there. When accessing linked websites, we recommend checking the data protection declarations of these websites in order to determine whether and to what extent personal data is collected, processed, utilised or made accessible to third parties.

Legal obligations

The provision of personal data for the decision on the conclusion of a contract, the fulfilment of a contract or for the implementation of pre-contractual measures is voluntary. However, we can only make the decision within the framework of contractual measures if you provide personal data that is necessary for the conclusion of the contract, the fulfilment of the contract or pre-contractual measures.

Automated decision making

Automated decision-making or profiling in accordance with Art. 22 GDPR does not take place.

Subject to change

We reserve the right to amend or update this privacy policy if necessary in compliance with the applicable data protection regulations. In this way, we can adapt it to the current legal requirements and take into account changes to our services, e.g. when introducing new services. The current version applies to your visit.

Status of this privacy policy: June 2022